The purpose of the Terms is to establish the rights and obligations of Macrogen and Client with respect to Macrogen's service or product as requested or ordered by Client. Macrogen and Client shall faithfully perform their duties as specified in these Terms.
Unless specified otherwise in these Terms, the following terms have the meanings set forth herein.
These Terms shall become effective as of the date when Client places an order and shall remain in full force and effect till the completion date unless agreed otherwise.
|Service name||Analysis sample||data|
|CES||3 months||3 years|
|NGS||3 months||3 months|
|Clinical||3 months||3 months|
|Chip||3 months||3 months|
After placing an order, Client may request and receive additional technical support or consulting service from Macrogen. In the event that such support or service incur any additional costs, Macrogen shall notify and discuss with the client in advance.
In order to reduce inconvenience and difficulty in processing a payment, we highly recommend you to use our prepayment system. Without a separate request email from you, the amount of the invoice that you have to pay will be automatically deducted from your prepayment account. Also, the payment confirmation will be shown on our website if you log in to your account.(My Account => My Prepayment)
If you like this system, please log into our website now (http://dna.macrogen.com).
If you would like to use the Wire-Transfer To Bank Account, please indicate the name of your
Remittance Information(*Macrogen Invoice number), Institute, REF number (your bank account number), and Total amount
Please be sure to include Remittance Information(*Macrogen Invoice number) in the name of sender to ensure prompt process of your payment. Otherwise your payment may not be matched with our record.
* Fee for international cash transfer is not included in the invoiced amount, and this should be paid at sender’s end.
Otherwise, an additional invoice shall be issued claiming for the transfer fee.
If you would like to use a cheque, please inform us the Cheque Number, Check sent date and the method .(either regular mail or enclosed with samples).
This agreement is a contract between you and Macrogen Inc. and applies to Macrogen’s services usage in whole. You shall read, agree with and accept all of the terms and conditions contained in this agreement.
This agreement is to comply with the law of electric communication enterprise and an Enforcement Ordinance in Korea on the utilization stipulation and procedure of all the related service provided by Macrogen Inc.
Service defines that it furnishes DNA sequencing and other additional information through http://dna.macrogen.com to be provided by Macrogen Inc hereunder.
Macrogen can delete the notice posted by users for the following without any pre-notice.
All disputes, controversies or differences which may arise out of or in connection with the Contract or for the breach thereof shall be finally settled by arbitration in Seoul, Korea in accordance with the Commercial Arbitration Rules of the Korean Commercial Arbitration Board and the laws of Korea.
The Contract shall be governed and interpreted by the laws of the Republic of Korea.
Unless otherwise provided herein, Supplier shall not be liable for any consequential, direct or indirect damages, related to free service , except for the damages caused by willful misconduct.
Macrogen lifetime storage service will be provided to all of our customers at free of charge up to fifteen (15) years from the date of data creation.
We are not liable for damage or losses to any of one’s standard sequencing result files which are stored in Macrogen’s server resulting from participation in or accessing or downloading file or data in connection with the Service.
We reserve the right, in our sole discretion, to cancel or suspend the Service should a virus, bugs, or other causes beyond our control corrupt the administration, security or proper operation of the Service.
You shall pay liquidated damages, not as a penalty, to Macrogen in an amount of 10% of total amount of the delayed payment behind due date.